RICHARD B. ROMIG 5937 Chambersburg Road Dayton, OH 45424-3852 Cell: 937.545.6625 rick.romig@gmail.com SUMMARY Knowledgeable and diverse Desktop and Network Technician with many years of experience building, configuring and repairing desktop and laptop computers. Functioned in multiple roles in a small IT organization supporting users and offices in diverse locations. Skilled in troubleshooting and resolving hardware, operating system and software problems. Familiar with Windows and Linux operating systems. * Desktop and laptop repair * Network support* Software installation and configuration * Backup and data recovery operations* Testing software and hardware* Help desk support CERTIFICATIONS * Microsoft Certified System Engineer, 2001 * Cisco Certified Network Associate, 2001 * Computing Technology Industry Association Network+, 2000 * Computing Technology Industry Association A+ Certified Service Technician, 1998 PROFESSIONAL EXPERIENCE INDECON SOLUTIONS, INC., Indianapolis, IN 2010 - Present PC Support Consultant Premier Health Partners, Good Samaritan Hospital, Dayton, OH * Configured and deployed computer systems and thin clients to support clinical and administrative operations.. * Resolved various hardware and software issues in response to help desk assignments. TAILWIND ASSOCIATES, Schenectady, NY 2009 Desktop Refresh Consultant Community Mercy Health Partners, Springfield, OH * Configured and deployed computer systems in support of a system-wide operating system migration. * Assisted the Desktop Support staff with routine help desk assignments as required. * Installed and tested specialized applications at the desktop. MOTOMAN, INC., West Carrollton, OH 1999 – 2009 Systems Specialist * Provided primary Help Desk support and technical assistance for over 450 local and remote employees. * Assisted Network Administrator in maintaining corporate wide-area and local-area network infrastructure. * Configured new and reused computer systems using Novell ZENworks, Symantec Ghost and traditional installation methods. * Coordinated hardware repairs with vendor technical support staff and local repair facilities. * Obtained parts and repaired out of warranty desktop and laptop computers in-house. * Managed tape backup and data recovery system for over 40 servers within the company. RICHARD B. ROMIG PAGE TWO TEK SYSTEMS, Cincinnati, OH 1999 PC Configuration Technician. Motoman, Inc., West Carrollton, OH * Configured and installed desktop computers to ensure Year 2000 compliance. * Performed troubleshooting and serviced computers and printers. * Created and applied disk images for generic and specialized desktop configurations TEK SYSTEMS, Cincinnati, OH 1999 PC Configuration Technician. Speedway-SuperAmerica, Enon, OH * Configured and installed desktop computers throughout the corporate headquarters to support facility expansion, hardware upgrades and resource redistribution. * Created and applied disk images for generic and specialized desktop configurations. * Performed troubleshooting and serviced computers. MANPOWER TECHNICAL, Dayton, OH 1998 – 1999 Contract employee Software tester, Lexis-Nexis, Inc. Dayton, OH * Tested software and Web-based products using established test plans and ad hoc testing methods. * Developed and applied test cases for Web-based software products and provided findings to developers. MACAULAY BROWN, INC., Beavercreek, OH 1998 Technical Specialist I * Developed Visual Basic front-end applications for SQL server-based database in support of a DoD project. * Configured desktop computer systems for use at remote sites supporting the project. UCR, INC., Kettering OH 1993 – 1998 PC Configuration Technician * Assembled, configured, tested and serviced custom computer systems for corporate, education, government and individual clients. * Streamlined and automated configuration and testing operations, reducing system build time by 25%. * Developed and applied quality control standards, reducing new system failure rate to less than 5%. US AIR FORCE 1973 – 1993 Communications Security Analyst Master Sergeant * Provided security assessments to USAF communications to determine security vulnerabilities. * Provided electronic combat training support to US and NATO forces during evaluations and deployments. * Trained personnel in specialty-related and ancillary tasks. * Led in-garrison and deployed teams ranging from two to over thirty personnel. EDUCATION AAS, Network Engineering, Miami-Jacobs College, Dayton, OH Coursework in Computer Science degree program, Wright State University, Dayton, OH