I am a knowledgeable and diversified Desktop and Network Technician with many years of experience assembling, configuring, and maintaining desktop and laptop computers. I have functioned in multiple roles in a small IT organization supporting users and offices in multiple locations. I am experienced in troubleshooting and resolving hardware, operating system, and software problems. I am familiar with Windows and Linux operating systems with a working knowledge of Microsoft Office applications, HTML/XHTML and CSS.
| • Desktop and laptop repair | • Network Support |
| • Software installation and configuration | • Hardware/Software Testing |
| • Backup and recovery operations | • Help desk support |
I have an Associates of Applied Science degree in Network Engineering from Miami Jacobs College and hold, or have held, the following technical certifications:
- Microsoft Certified Systems Engineer
- Cisco Certified Network Associate
- Computing Technology Industry Association Network+
- Computing Technology Industry Association A+ Certified Service Technician
I'm seeking a Desktop Support position in the Dayton, Ohio area with advancement into network support, security and administration.